We do not collect any personal information other than the strict minimum we need to able to offer online event registration services, training course delivery, individual learning progress analysis, and quality assessment of our delivered training.

Event registration

Information you provide during the event registration process is never shared with any third party other than the online payment processor (, and we don't use it for any other purpose (such as marketing, newsletter subscriptions, and so on).

Newsletter subscription

We have a separate newsletter subscription service you can use to keep up to date on our training activities. If you subscribe to our newsletter, we will only send you updates on our training activities and services. Any data you provide during this registration process is not shared with any third party other than the newsletter subscription provider itself.

If you have any remarks or questions, please do contact us at [email protected].

1. Purpose

This Privacy Notice provides mandatory information as required under Articles 13 and 14 of the European General Data Protection Regulation (GDPR) regarding the transparency of personal data processing. Definitions of certain terms within this notice are explained in the appendix.

2. The Data Controller for personal data

TrainingCloud BV acts as the Data Controller of the data it collects as part of its training course registration services, training course delivery, and training course quality assessment.

As Data Controller we do not share this information with any third party, with the exception of our online payment processor as described below.

As part of the standard online event registration process Data Subjects (people registering for a course) may provide their credit card details in order to pay for their event registration. In such case this information is transmitted directly to Stripe Inc, our payment processor, in encrypted format via HTTPS/SSL. At no time does TrainingCloud BV have knowledge of nor access to the full credit card number, expiration date, or CVC code.

3. Your Rights

As a Data Subject you have rights under the GDPR. These rights can be seen below. TrainingCloud BV will always fully respect your rights regarding the processing of your personal data, and has provided below the details of the person to contact if you have any concerns or questions regarding how we process your data, or if you wish to exercise any rights you have under the GDPR.

4. Contact Details

The identity and contact details for the Data Protection Officer within TrainingCloud BV are:

Joeri Poesen, Director [email protected]

Diestsestraat 12 / 5 3000 Leuven Belgium

5. Data Protection Principles

TrainingCloud BV has adopted the following principles to govern its collection and processing of Personal Data:

Personal Data shall be processed lawfully, fairly, and in a transparent manner.

The Personal Data collected will only be those specifically required to provide training course registration services, training course delivery, and training course quality assessment. Such data may be collected directly from the Data Subject or provided to TrainingCloud BV via their employer. Such data will only be processed for that purpose.

Personal Data shall only be retained for as long as it is required to for accounting purposes and gathering of anonymized statistics.

Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed.

Personal Data shall be accurate and, where necessary, kept up to date.

The Data Subject has the right to request from TrainingCloud BV access to and rectification or erasure of their personal data, to object to or request restriction of processing concerning the data, or to the right to data portability. In each case such a request must be put in writing as in Section 3 above.

The Data Subject has the right to make a complaint directly to a supervisory authority within their own country. TrainingCloud BV’s Data Protection compliance is supervised by:

Joeri Poesen, Director [email protected]

Diestsestraat 12 / 5 3000 Leuven Belgium

Personal Data shall only be processed based on the legal basis explained in section 2 above, except where such interests are overridden by the fundamental rights and freedoms of the Data Subject which will always take precedent. If the Data Subject has provided specific additional Consent to the processing, then such consent may be withdrawn at any time.

TrainingCloud BV will not send personal data to any third party for monitoring or profiling activity, and will not send personal data to any third party for automated decision making processes.

6. Transfers to Third Parties

Personal Data shall not be transferred to a country or territory outside the European Economic Area (EEA) unless the transfer is made to a country or territory recognised by the EU as having an adequate level of Data Security, or is made with the consent of the Data Subject.

Appendix – Definitions of certain terms referred to above:

Personal Data: (Article 4 of the GDPR): ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing: (Article 4 of the GDPR): means any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, erasure or destruction.

Legal Basis for Processing: (Article 6 of the GDPR): At least one of these must apply whenever personal data is processed:

Consent: the individual has given clear consent for the processing of their personal data for a specific purpose.

Contract: the processing is necessary for compliance with a contract.

Legal obligation: the processing is necessary to comply with the law (not including contractual obligations).

Vital interests: the processing is necessary to protect someone’s life.

Public task: the processing is necessary to perform a task in the public interest, and the task or function has a clear basis in law.

Legitimate interests: the processing is necessary for the legitimate interests of the Data Controller unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

Data Controller: (Article 4 of the GDPR): this means the person or company that determines the purposes and the means of processing personal data.

Data Processor: (Article 4 of the GDPR): means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller.

Data Subject Rights: (Chapter 3 of the GDPR) each Data Subject has eight rights. These are:

The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.

The right of access; this is your right to see what data is held about you by a Data Controller.

The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way.

The right to erasure; under certain circumstances you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.

The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.

The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format.

The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.

Rights in relation to automated decision making and profiling; Data Subjects have the right not to be subject to a decision based solely on automated processing.